Like koi in a backyard fish pond, our employees will grow to be far better producers if we provide space. This implies: we pay attention to them and also take their observations as crucial as well as valid; we acknowledge their great job; we state “many thanks”; we involve them in decisions that effect them; we give lots of training and other possibilities for them to acquire new skills. Quiet employees are those who are afraid of you as well as who will never be more than what they are now; bring them out of their shell, it’s your responsibility.